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Staff Technical Program Manager, Managed Intelligence

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Crusoe

Crusoe is an AI infrastructure company that designs, builds, and operates AI data centers and a cloud platform. It provides managed AI services, GPU compute, model fine-tuning and inference, and infrastructure operations for organizations building and deploying AI workloads.

Maintainer signals as of 8/20/2026

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About Crusoe

Crusoe, the AI factory company, provides Crusoe Cloud and Crusoe Intelligence Foundry for AI development and production. Its offerings include managed inference, serverless fine-tuning, high-performance NVIDIA and AMD compute, accelerated storage, RDMA networking, managed Kubernetes and Slurm, and operations tooling. The company also designs, builds, and operates modular AI data-center infrastructure using an energy-first approach, serving customers that need scalable training, inference, and AI platform infrastructure.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will connect model engineering, IaaS, product, and data center operations to deliver a reliable and scalable managed inference platform. You will own multi-quarter release planning, model onboarding, inference optimization, production readiness, capacity planning, risk identification, execution frameworks, dashboards, and executive communication while driving alignment across technical stakeholders.

Requirements

  • 7+ years of experience as a Technical Program Manager
  • Experience owning complex programs across engineering and product organizations
  • Knowledge of LLM inference and model serving
  • Familiarity with batching, quantization, latency, throughput, and production cost tradeoffs
  • Experience with multi-tenant systems, isolation, quota management, and SLA enforcement
  • Familiarity with fine-tuning and alignment workflows
  • Ability to build execution models where processes do not yet exist
  • Exceptional executive communication
  • Daily use of AI tools for program execution
  • Experience driving cross-functional alignment without direct authority

Responsibilities

  • Own multi-quarter release planning and dependency governance
  • Drive model version rollouts and inference optimization campaigns
  • Manage SLA readiness for new GPU hardware
  • Plan multi-tenant capacity
  • Coordinate Model Engineering, IaaS, Cloud Foundations, Data Center Operations, and model providers
  • Identify risks across model serving, reliability, capacity, and vendors
  • Build execution frameworks and maintain real-time dashboards
  • Plan model onboarding on new GPU generations
  • Validate firmware, drivers, CUDA, ROCm, and inference commissioning criteria
  • Drive alignment across engineering, product, and operations leadership

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off
  • Paid holidays
  • Leave of absence programs
  • Comprehensive health insurance
  • Dental insurance
  • Vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance
  • Short-term disability
  • Long-term disability
  • Professional development
  • Tuition reimbursement
  • Mental health and wellness support
  • Commuter benefits
  • Cell phone stipend
  • 401(k) retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance and emergency assistance
  • Daily meals allowance
  • Additional location-specific perks and programs