Solutions Engineering Manager
Synthesia is an active London-based enterprise AI video platform that lets businesses create, localize, manage, and publish videos using AI avatars and voiceovers.
Funding history
About Synthesia
Synthesia Limited provides browser-based AI video creation for business communications, training, sales enablement, marketing, and support. Its platform includes AI-assisted creation, avatars, voiceovers, translation/localization, collaboration, and publishing workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and develop a regional presales function while remaining hands-on in high-impact deals. You will coach Solutions Engineers, standardize discovery and demonstrations, manage forecasts and pipeline health, and partner with commercial and product stakeholders to improve outcomes.
Requirements
- Experience recruiting, managing, and developing Solutions Engineering presales teams
- Experience owning the employee lifecycle from hiring through onboarding and promotions
- Experience improving team performance through coaching, deal support, and presales process execution
- Ability to own presales forecasting, pipeline hygiene, and performance reporting
- Fluency in MEDDPICC and Command of the Message
- Ability to communicate technical detail and executive-level value narratives
- Experience partnering with Sales, Product, Customer Success, and Product Marketing leadership
Responsibilities
- Hire, ramp, and develop a team of 5–10 Solutions Engineers
- Run one-to-ones, deal reviews, and career-development conversations
- Execute presales motions including research, discovery, demonstrations, workshops, and Proofs of Concept
- Design and evolve demonstration methodology
- Build and maintain presales tools, demo environments, reusable assets, evaluation guides, and objection handling
- Drive the use of AI tools for call preparation, demonstrations, and follow-up documentation
- Own presales forecasting, pipeline hygiene, and performance reporting
- Partner on account and territory strategy and resource high-value opportunities
- Identify deal risks, timelines, and technical dependencies and unblock Solutions Engineers
- Route field feedback, product gaps, and competitive intelligence to stakeholders
- Coach Solutions Engineers on MEDDPICC, Command of the Message, Proofs of Concept, and executive readouts
Benefits
- Stock options
- Medical, dental, and vision coverage
- 401k plan with company match
- Paid parental leave
- 25 days of annual leave, public holidays, and paid sick leave
- Regular social events
- Referral scheme
- Computer and monitor
- Working-from-home stipend
- 60 days of work from anywhere annually