Social and Influence Lead
Parloa is an enterprise AI company providing an AI Agent Management Platform (AMP) for customer service and contact centers.
Funding history
About Parloa
Parloa builds AI agents and its AMP platform to help enterprises design, test, manage, and scale customer-service conversations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will define social-media topics and voice across corporate channels and communities. You will turn launches, news, research, events, and company moments into engaging content; amplify ideas from executives, creators, customers, and industry voices; manage the editorial calendar and KPIs; experiment with formats; and manage agencies and external partners.
Requirements
- More than 5 years of social-media management and online-community growth experience
- Editing and writing skills
- Knowledge of B2B technology
- Agency-management experience
- Experience building relationships with influential people
Responsibilities
- Define social-media topics and voice across social channels and communities
- Create engaging content from launches, news, research, events, and company moments
- Amplify ideas from executives, creators, customers, and industry voices
- Experiment with writing, video, data, humor, and new formats
- Plan and execute the social-media editorial calendar
- Own social-media metrics and KPIs to identify opportunities
- Manage agencies and external partners
- Build relationships with influential people
Hiring Process
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser