Senior Officer, Branch Relationship Manager, Growth, Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
About the Role
You will drive volume and revenue by acquiring new-to-bank affluent clients with AUM of INR 1 million or more through a need-based approach, while growing existing relationships. You will build an acquisition pipeline through sourcing, referrals, walk-ins and local prospecting, cross-sell and up-sell products, activate e-channels, resolve customer queries, and ensure compliance with KYC, AML and internal processes.
Requirements
- Minimum 2 years of experience in a reputed bank and proficient in banking products
- Graduate (10+2+3 years of education)
- Preferably MBA
- AMFI / IRDAI / FEDAI and BCSBI certification an added advantage
- Strong relationship management and influencing skills
- Good written and verbal communication skills
- Knowledge of local market and competition
- Understanding of HNI sales and wealth management products
- Understanding of RBI guidelines, KYC and AML policies
- Knowledge of financial markets and products
Responsibilities
- Acquire new-to-bank clients with AUM of INR 1 million or more
- Build and execute an acquisition pipeline via self-sourcing, referrals, walk-ins and local prospecting
- Cross-sell and up-sell DBS products
- Grow AUM and wallet share of existing clients
- Achieve monthly and annual volume and revenue objectives
- Activate e-Channels and grow Savings Book
- Resolve customer queries and complaints within TAT
- Ensure internal and regulatory compliance including KYC and AML
- Coordinate with service, product and branch teams
- Work with Line Manager and City/Cluster Head to achieve branch objectives