Senior Director Partner Programs Enablement and Operations
Ping Identity Corporation is an active enterprise identity-security company offering the Ping Identity Platform for customer, B2B, workforce, and AI-agent identity use cases.
Funding history
Investors
Projects
About Ping Identity Corporation
Ping Identity develops and operates identity and access management and identity-security products, including identity verification, identity management, authentication, authorization, threat protection, fraud prevention, and orchestration. Its offerings support multi-tenant SaaS, dedicated-tenant SaaS, self-managed software, and FedRAMP High deployments.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and evolve partner programs, enablement journeys, and the operating cadence for the partner organization. You will translate strategy into accountable plans, establish metrics and executive reporting, coordinate cross-functional delivery, and guide partner and internal stakeholders toward measurable outcomes.
Requirements
- Bachelor’s degree or equivalent practical experience.
- Approximately 9–11 years of experience in partner programs, channel strategy, alliances, revenue operations, sales enablement, business operations, or a related discipline.
- Experience in a software, cloud, cybersecurity, identity, or technology ecosystem with complex partner motions.
- Experience designing and scaling partner programs, enablement programs, or cross-functional operating models.
- Strong program management, planning, prioritization, dependency management, metrics, and executive communication skills.
- Experience working across Sales, Marketing, Product, Services, Finance, Legal, and Operations.
- Excellent written, verbal, facilitation, influencing, and relationship-building skills.
- Willingness to travel domestically and internationally as needed.
Responsibilities
- Design and manage partner programs covering recruitment, onboarding, activation, specialization, co-selling, incentives, and lifecycle management.
- Establish partner segmentation, prioritization, investment, and progression principles.
- Create program requirements, benefits, governance, operating guidelines, and communications.
- Develop frameworks for joint business planning, partner commitments, mutual action plans, and partner agreements.
- Define partner-ready packages and role-based enablement journeys.
- Establish onboarding, training, certification, launch, and reinforcement activities.
- Improve enablement content using adoption, field, win/loss, and customer-result feedback.
- Establish planning, execution-review, pipeline-inspection, forecast, and executive-readout cadences.
- Build dashboards and metrics connecting partner activity to pipeline, revenue, adoption, customer outcomes, and return on investment.
- Prepare leadership meetings, QBRs, business reviews, and executive partner engagements.
- Drive cross-functional alignment and provide data-informed recommendations to senior leadership.
Benefits
- Generous PTO and holiday schedule
- Parental leave
- Progressive healthcare options
- Retirement programs
- Education reimbursement
- Commuter offset at specific locations
