Senior Director Account Management
Stellar is an open-source blockchain network designed to facilitate fast, low-cost cross-border payments and financial transactions globally.
Funding
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About Stellar
Stellar is an open-source blockchain network focused on improving global financial access by enabling fast, secure, and low-cost cross-border transactions. It connects financial institutions, payment systems, and individuals to transfer digital and fiat assets. With a mission to promote financial inclusion, Stellar is designed to serve both developed and underserved markets, offering interoperability between traditional and blockchain-based financial systems.
Skills
About the Role
You will lead the account management practice as a player-coach, set performance standards, and directly manage Tier 1 ecosystem partners. You will establish and optimize management processes, drive strategic engagements with financial institutions and payment providers, and grow tokenized assets, payment operations, and DeFi adoption. You will identify cross-sell and upsell opportunities, advise on market and regulatory developments, collaborate with Legal, Compliance, Product, and Engineering, and educate partners on technical value propositions.
Requirements
- 10+ years of business development or account management experience in financial services, capital markets, or asset management.
- Deep knowledge of the lifecycle of traditional assets, including issuance, custody, and secondary-market trading.
- Direct experience with the operational and regulatory requirements of institutional financial entities.
- Knowledge of blockchain and asset tokenization.
- Ability to manage complex institutional-partner relationships and navigate regulatory frameworks.
- Ability to identify blockchain opportunities and develop competitive knowledge frameworks.
- Ability to communicate with technical and non-technical audiences.
Responsibilities
- Lead the Account Management pod and establish performance standards and best practices.
- Manage a personal portfolio of Tier 1 ecosystem partners.
- Design, implement, and optimize account-management processes and supporting assets.
- Drive engagement with regulated asset issuers, financial institutions, and payment providers.
- Scale tokenized real-world assets, payment operations, and DeFi integration.
- Identify, pitch, and structure cross-sell and upsell opportunities for existing partners.
- Provide market, regulatory, and competitive insights to refine go-to-market strategies.
- Partner with Legal, Compliance, Product, and Engineering to support partner scaling.
- Educate partners and industry stakeholders on Stellar's technical advantages and value propositions.
Benefits
- Health, dental, and vision coverage, with most plans fully covered for employees and dependents.
- Flexible time off and 15 company holidays, including a company-wide holiday break.
- Paid parental leave and paid pregnancy disability leave.
- Gym reimbursement of $80 per month.
- Life and accidental death and dismemberment insurance up to $50,000.
- Short- and long-term disability coverage.
- 401(k) with a 4% match.
- Health and dependent-care flexible spending accounts.
- Commuter benefits with a $250 monthly employer contribution.
- Health Savings Account with a monthly employer contribution.
- Family-building benefits through Kindbody.
- Wellbeing benefits through One Medical, Rightway, and Headspace.
- Daily lunch and snacks in the office.
- Company retreats.
