Senior Associate Cluster Manager Current Account Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the current-account growth agenda across an assigned cluster. You will lead sales managers and relationship managers, build acquisition strategies and referral networks, grow active balances and transaction volumes, deepen client relationships, drive solution-led cross-sell, and ensure compliant onboarding and portfolio quality.
Requirements
- 8–15 years of relevant banking experience in current accounts, CASA, business banking, SME banking, transaction banking, branch banking, or merchant acquiring
- 3–5 years of people-leadership experience managing sales managers, relationship managers, or acquisition teams
- Track record of building current-account portfolios, increasing operating balances, and delivering cross-sell revenue
- Graduate degree
- Understanding of current-account economics, CASA, transaction banking, payments, merchant acquiring, and business-client needs
- Sales analytics, funnel management, portfolio reviews, and performance dashboard skills
- Stakeholder management, communication, negotiation, and coaching skills
Responsibilities
- Deliver current-account acquisition, activation, balance, transaction, and fee-income targets
- Build and execute catchment-led acquisition strategies
- Translate cluster targets into branch, team, and individual productivity plans
- Lead, coach, and motivate current-account sales staff
- Build referral ecosystems and market intelligence
- Drive account activation, operating balances, payment activity, and digital banking adoption
- Drive cross-sell of banking, payment, cash-management, and merchant solutions
- Build relationships with anchor clients and resolve service issues
- Ensure KYC, AML, fraud-risk, and regulatory compliance
- Recruit, develop, and performance-manage the sales team