Sales Representative
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will call existing and prospective members, build rapport, understand their businesses, and recommend relevant products and services. You will collaborate with other departments on product launches, test new leads and scripts, meet sales targets, collect feedback, and support ad hoc projects.
Requirements
- Previous financial services telesales experience and success working toward a revenue target.
- Experience using Kustomer or a similar CRM tool.
- Excellent telephone manner and objection-handling skills.
- Excellent verbal, written, and interpersonal English communication skills.
- Knowledge of buyer behaviour, sales, and KYC.
- Ability to collaborate in a team and work independently toward KPIs and targets.
- Willingness to work with Product Owners to gather member feedback.
- Willingness to take on new projects and support team growth.
Responsibilities
- Call existing members, build rapport, understand their businesses, and upsell relevant products or services.
- Collaborate with other departments to understand and pitch upcoming product launches.
- Meet team and individual sales targets in a data-driven environment.
- Test new leads and scripts to support the sales team.
- Engage prospective members, understand their business plans, and recommend relevant products and services.
- Complete ad hoc tasks and projects that support other business areas.
Benefits
- 25 days of paid annual leave.
- Three paid days off for volunteering or learning and development activities.
- Commission-based bonus structure.
- Extended maternity and paternity leave.
- Personal learning and development budget.
- Health and dental insurance.
- Mental wellbeing platform.
- Fully covered Multisports card.
- Food vouchers.
- Office snacks, light food, and drinks.
- Work-from-home equipment allowance.
- Flexible working from home.
