Sales Operations Analyst
Figure uses blockchain technology to provide lending, trading, and investment solutions for consumer credit and digital assets.
Funding history
Investors
About Figure
Figure operates a vertically integrated blockchain-based capital markets platform for consumer assets and digital assets. The platform enables home equity lending, crypto-backed loans, tokenized asset trading, and yield-generating products through the Provenance Blockchain. Figure serves consumers, institutional partners, and investors across the United States.
Skills
Candidate Availability
About the Role
You will support the day-to-day Sales function with rep support, data integrity, task execution, and automation. You'll be the contact for Salesforce questions, run recurring operations, build reports and dashboards, document processes, and help roll out new sales tools.
Requirements
- Bachelor's degree
- 1+ years in Sales Operations
- Experience using Salesforce
- Detail oriented
- Excellent verbal and written communication
- Time management across multiple projects
- Strong analytical skills
- Collaboration with stakeholders and sales reps
- Ability to create documentation
- Adhere to company security policies and complete security training
Responsibilities
- Serve as primary contact for Salesforce and Ops Console user support
- Own daily, weekly, and monthly Run the Business operations like lead assignment and data updates
- Automate manual processes to improve efficiency
- Handle production support bugs and file Jira tickets
- Maintain documentation for sales processes
- Assist with field creation, Flows, page layouts, and list views
- Assist in new sales tool setup, training, and rollout
- Create and maintain reports and dashboards for pipeline health and KPIs
- Support Salesforce hygiene through data clean-ups
- Execute quarterly efficiency projects
- Assist in building Salesforce tools for the New Construction team
Benefits
- Medical, dental, and vision coverage with 100% employer-paid premiums on select plans
- HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
- Employer-paid life and disability insurance
- 11 observed holidays and PTO plan
- Up to 12 weeks of paid family leave
- Continuing education reimbursement
- 5% annual bonus target, paid quarterly
- Company equity in the form of RSUs