Revenue Operations Associate (L2)
CoinGecko provides a fundamental analysis of the crypto market, offering price tracking and evaluation of digital currencies.
About CoinGecko
CoinGecko is a cryptocurrency data aggregator and tracking platform. It provides a fundamental analysis of the crypto market, offering price tracking, market cap rankings, and portfolio tools for thousands of cryptocurrencies. The site aims to deliver transparent information to help users make informed decisions in the crypto space.
Skills
Candidate Availability
About the Role
You will maintain sales process documentation and playbooks, update dashboards, and build AI-assisted automations that generate insights. You will support forecasting, strategic planning and sales enablement, serve as the HubSpot CRM go-to person, administer lead routing, run data cleanups with queries and scripts, and prepare commission reports.
Requirements
- 2-3 years of experience in sales operations, business operations or similar analytical role with at least 1 year in a customer-facing role
- Understanding of CoinGecko products and the crypto landscape
- Understanding of B2B sales processes and funnels
- Proficiency in HubSpot, spreadsheets and exposure to Xero, B2B data tools, marketing platforms and BI systems
- Experience with Zapier, n8n, Claude, Gemini and Google Apps Script
- Strong analytical skills
- Organisation and project management skills
- Communication skills
- Bachelor's degree in Business, Finance, Analytics or related field is a plus
Responsibilities
- Maintain sales process documentation and playbooks and identify automation opportunities
- Update operational dashboards and implement AI-assisted automations for insights
- Provide data and analysis for strategic planning and the annual operations roadmap
- Validate data for weekly forecasting and improve forecast accuracy
- Build and execute scalable sales plays and growth strategies
- Provide day-to-day HubSpot CRM support and automate admin tasks with AI tools
- Update training materials and the sales collateral library
- Administer lead assignment and routing and develop agentic routing logic
- Run data cleanups and automate detection of data inconsistencies
- Prepare performance data and reports for commission administration
- Contribute to operational projects and provide status updates
Benefits
- Flexible work arrangement
- Life and hospitalization insurance, with dependents' hospitalization coverage
- Virtual share options
- Bonus
- Parking allowance
- Monthly meal allowance of RM600 or SGD400
- Annual learning allowance of USD500
- Social activity allowance
- Annual company offsite
