Sales Support Specialist (Talent Strategy)

Skills

About the Role

You will use your sales experience to support merchant sales teams in developing sales talent and improving operations. You will visit and accompany sales staff, gather challenges and best practices, run OJT, role-playing and training for new hires, work with managers, evaluate the effects of initiatives, and build AI-powered sales training mechanisms. You will begin by learning PayPay's services and building relationships with sales sites.

Requirements

• Sales experience involving proposals and negotiation with customers (corporate or agency sales)
• Experience solving problems and improving sales activities on your own initiative
• Ability to communicate smoothly with internal and external stakeholders
• Preferred: OJT or mentoring experience, sales leader or newcomer follow-up experience, sales planning/support experience, creating sales manuals and training materials, managing KPIs with Excel/Google Sheets, Salesforce, ChatGPT/Gemini

Responsibilities

• Visit and accompany sales sites and interview sales staff to identify challenges
• Collect and share sales methods and success stories
• Run and improve OJT, role-playing and training for new sales staff
• Collaborate with sales managers and trainers to solve development issues
• Evaluate the effects of sales and training initiatives and propose improvements
• Build sales training and support mechanisms using AI tools

Benefits

• Super flextime system with no core time
• Annual paid leave (14 days in first year)
• Personal leave of 5 days per year
• Social insurance (health, pension, employment, workers' compensation)
• Corporate defined contribution pension plan
• Part of salary payable to PayPay account
• Overtime and late-night work allowance
• Hybrid workstyle