Recruiting Operations Specialist
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and optimize scalable interviewing processes and AI-native workflows, analyze data and build dashboards, partner with recruiters to remove bottlenecks, own recruiting tools including the Ashby ATS, and lead interviewer enablement through documentation and training.
Requirements
- 5+ years in recruiting operations, program management or related roles
- Expertise building and scaling recruiting processes, reporting and tooling
- Hands-on experience managing and customizing an ATS
- Passion for process improvement
- Excellent collaboration and communication skills
- Comfort in fast-paced, ambiguous environments
Responsibilities
- Build and optimize scalable interviewing processes and AI-native workflows
- Analyze data and develop dashboards for interviewer training, capacity and calibration
- Partner with recruiters and hiring teams to identify bottlenecks and implement improvements
- Own configuration and optimization of recruiting tools including ATS (Ashby)
- Lead interviewer enablement with documentation and training materials
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits
- Lunch, snacks and coffee onsite
- Discretionary benefit stipend
- Free alphorn lessons
- Equity
