Systems & Enablement Lead, Recruiting Operations
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead improvements across recruiting processes, systems and enablement. You will identify recurring friction, define problems, and carry solutions through implementation and adoption. You will own enablement for workflow changes, support offer approval workflows, and partner with recruiters, People Systems and stakeholders. The role is based in the San Francisco office, hybrid three days a week, and remote applications are not considered.
Requirements
- 5+ years in recruiting operations, HR systems, people technology, or related roles
- Hands-on experience administering an ATS (Ashby strongly preferred)
- Strong understanding of recruiting workflows, offers and hiring data
- Ability to balance systems work with user support and enablement
- Strong communication and stakeholder partnership skills
- Detail-oriented with strong operational discipline
Responsibilities
- Lead projects from discovery through adoption, managing scope, milestones, dependencies and risks
- Own enablement for workflow changes including documentation, training, office hours and change communication
- Support offer approval and other sensitive recruiting workflows
- Identify recurring support themes and drive fixes
- Partner with recruiters, coordinators, People Systems and stakeholders
- Use data to monitor service health and prioritize improvements
- Evaluate AI and automation opportunities
Benefits
- Medical, dental, and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave, medical and caregiver leave
- Flexible PTO
- 13+ paid company holidays and company office closures
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Equity
- Charitable donation matching and wellness stipends
