Sales Excellence Specialist
PayU is Prosus's payments and fintech business, providing payment acceptance, payouts, cross-border payments, affordability and credit solutions, and payment-security technology.
About PayU
PayU is an active financial-services technology company whose current operating focus is India. Its platform serves merchants through payment gateway and online/offline collection products supporting cards, UPI, wallets, EMI, BNPL, QR and other methods, plus payouts, payment links, invoices, subscriptions, cross-border payments and merchant tools. PayU's broader financial-services platform includes credit operations under LazyPay and payment-security and PayTech services through Wibmo. Prosus reports PayU processed US$90 billion in payment volume in FY26 and generated US$781 million in revenue.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
In this role, you will build and manage strong relationships with partners from a technical, operational, and commercial perspective. You will drive cross-selling and upselling initiatives, renegotiate commercial terms across payment methods for SMB clients, and provide product guidance to help partners grow their business. You will support merchant registration and activation, assist partners and the Sales team with implementing new products, and guide clients through available product features. You will also analyze external factors such as market trends, customer needs, and competitor activity, while ensuring clients receive the highest standard of service.
Requirements
- Minimum secondary education
- Experience in a client-facing role involving frequent customer conversations
- Ability to share insights and provide clients with clear, valuable recommendations
- Very good knowledge of Polish and English
- Goal-oriented, with a strong customer and business focus
- Ability to build trust and develop relationships through networking with clients
- Strong organisational skills, resilience, and a results-oriented mindset
- Excellent time-management and multitasking skills
Responsibilities
- Manage relationships with partners from a technical, operational, and commercial perspective
- Drive cross-selling and upselling initiatives and renegotiate commercial terms across all payment methods for SMB clients
- Provide product guidance and recommendations on how partners can grow their business through cooperation with PayU
- Support merchant registration and activation
- Assist partners and the Sales team with the implementation of new products
- Guide clients through the available product features and functionalities
- Analyze external factors that may influence product development, including market monitoring, customer needs, and competitor activity
- Ensure clients receive the highest standard of service
Benefits
- Ability to develop one's own benefits package in the MyBenefit system
- Access to an internal training platform
- Friendly work atmosphere in a cooperation-driven team
- Work in an international organization operating in a rapidly changing industry