Revenue Operations Manager
Databricks is a data and AI platform that lets organizations build analytics, AI agents, and applications on a unified, governed lakehouse.
Funding history
Investors
About Databricks
Data engineers, analysts, and AI teams use Databricks to process large datasets, build reliable pipelines, and train models on a single governed platform. Users can run SQL analytics, serve ML predictions in real time, and deploy AI agents grounded in enterprise data. Its open lakehouse architecture provides consistent security and governance across analytical and operational workloads.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will oversee usage operations and improve how contracts move from booking to invoicing, with a focus on Universal Commitment. You will lead month-end close activities on the billing and rating platform, approve usage adjustments and credits, lead the India-based usage team, and partner across Finance, Engineering and GTM teams.
Requirements
- Bachelor's degree in Accounting, Finance, Business or related field
- 6+ years in revenue operations, billing operations or order-to-cash
- 2+ years managing people, including offshore or shared-service teams
- Hands-on experience with billing or rating systems, a major ERP and Salesforce/CPQ
- Strong SQL skills
- Track record running month-end close with SOX controls
- Clear written communication and documentation habits
Responsibilities
- Own the booking review process and serve as escalation point for complex contract structures
- Ensure contract and usage settings are correct across billing platform, ERP and CPQ
- Advise Deal Desk and Revenue Assurance on billability of non-standard terms
- Define and report Revenue Operations KPIs
- Oversee and approve usage adjustments, billing corrections and customer credits
- Handle escalations for manual usage processing with full audit trail
- Own the refund and credit process
- Approve or deny account provisioning requests with the NOC
- Lead contract reconciliation and commit and PAYG reconciliations across clouds
- Own billing finalization for month-end close
- Partner with Revenue Accounting on usage flux analysis
- Act as preparer or reviewer for SOX controls
- Lead and develop the GBS usage team in India and maintain SOPs
- Use SQL and Databricks dashboards to automate reconciliations toward touchless billing
- Partner with Usage Compliance, Engineering, IT, Deal Desk, Billing, Collections and Revenue Accounting
Benefits
- Eligibility for annual performance bonus
- Equity
