Pricing Operations Lead
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help translate pricing and packaging decisions into clear, scalable execution. Working with pricing leaders and partners across Product, Engineering, Billing, Finance, and GTM, you will make sure pricing changes are implemented accurately, system requirements are well managed, and launch decisions move from strategy to reality. You will shape the operating backbone for pricing implementation, own requirement intake and prioritization for the pricing team, and build lightweight processes that reduce ambiguity, delays, and rework.
Requirements
- 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work
- Track record of helping implement complex pricing or packaging decisions across cross-functional teams
- Ability to translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions
- Experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams
- Highly organized and able to manage multiple workstreams, dependencies, risks, and timelines
- Clear communication with business and technical audiences
- Comfortable in a fast-paced, high-ambiguity environment
Responsibilities
- Lead operational execution of pricing and packaging decisions from approval through implementation and launch
- Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
- Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
- Own pricing-related requirement intake and prioritization on behalf of the pricing team
- Support design and implementation of new product, SKU, packaging, and billing configurations
- Establish lightweight pricing operations processes, including governance, documentation, sign-offs, and issue tracking
- Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework
Benefits
- Equity
- Performance-related bonus
- Medical, dental, and vision insurance with employer HSA contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
- Paid medical and caregiver leave (up to 8 weeks)
- Flexible PTO for exempt employees; up to 15 days annually for non-exempt employees
- 13+ paid company holidays and paid company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends
