Product Operations Manager

Skills

About the Role

You will stand up and run alpha, beta and GA programs, own the launch calendar and readiness cadence for a product group, and build systems to capture and synthesize user feedback. You will coordinate high-impact launch moments and build internal automations using code, no-code or AI tools, while helping scale the Product Operations function.

Requirements

• Deep experience in Product Operations at scaling tech companies
• Experience working closely with Product, Engineering and cross-functional partners on launches and betas
• Ability to build systems and tools via code, no-code or AI
• Strong written and verbal communication

Responsibilities

• Stand up and operate alpha/beta/GA programs with clear entry/exit criteria
• Recruit design partners and run internal dogfooding
• Own the launch calendar and readiness cadence for a product group
• Run cross-functional checkpoints across Product, Eng, Research, Safety, Security, Legal, Support and GTM
• Build systems to capture, triage and synthesize user feedback
• Lead coordination for high-impact moments such as Dev Day demos and rollout waves
• Build internal tools and automations for feedback intake, issue taxonomy and release notes
• Codify best practices and mentor peers

Benefits

• Equity
• Performance-related bonus
• Medical, dental and vision insurance with HSA employer contributions
• Health FSA, Dependent Care FSA and commuter pre-tax accounts
• 401(k) with employer match
• Paid parental leave, medical and caregiver leave
• Flexible PTO
• 13+ paid company holidays and company office closures
• Paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support
• Charitable donation matching and wellness stipends