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Proposal Specialist

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Ripple

Ripple provides crypto and blockchain solutions for enterprises, enabling global financial entities to move, manage, and tokenize value. They focus on improving existing financial systems through partnerships and regulatory compliance, with products used in over 50 countries.

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About Ripple

Ripple is an enterprise blockchain and crypto solutions company that aims to enable the world to move value as seamlessly as information moves today. Their mission is to build breakthrough crypto solutions for a world without economic borders. Using blockchain technology, Ripple facilitates global financial institutions, businesses, governments, and developers to move, manage, and tokenize value, thereby unlocking greater economic opportunity. The company works within existing financial systems to improve them, partnering with customers to streamline infrastructure and collaborating with regulators to ensure solutions are secure and compliant. Ripple's products are in commercial use by hundreds of customers across more than 50 countries, helping them expand into new markets, access liquidity solutions, and generate crypto-enabled revenue streams. They also support developers by providing tools for building on the XRP Ledger, a fast and sustainable public blockchain. Ripple’s payments, custody and stablecoin solutions empower financial institutions to integrate blockchain and digital assets into their business in a simple, secure, compliant way—all in one place. From instant payments to asset tokenization, blockchain and crypto are happening right now, across the world. It’s happening to suppliers, to retailers, to exchanges, to currencies, to sectors, to industries, to markets, and to global businesses. And it’s happening with Ripple.

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Skills

About the Role

You'll serve as the dedicated proposal expert for the Americas region, owning end-to-end management of regional proposal operations and acting as the primary point of contact for all RFP and RFI activities. You'll coordinate, create, and deliver Requests for Proposals, Requests for Information, and Questionnaires to increase win rates, and complete Information Technical Questionnaires for existing clients for audit and compliance purposes. You'll execute the RFP/ITQ response workflow for every project, delegating questions, tracking progress, managing Loopio, formatting responses, and communicating with stakeholders while juggling multiple concurrent projects against tight deadlines. You'll interpret RFP and ITQ questions and craft targeted responses using library content, resource documents, and subject matter expert input, ensuring everything is grammatically correct and consistent with the brand voice. You'll continuously update and expand the response library to reflect evolving product functionality, market positioning, and competitive differentiators, and manage review cycles to keep it accurate. You'll partner closely with Sales, Implementation, Product, and Compliance teams, and work with the Regional Sales Leader to understand competitive landscapes, deal priorities, and go-to-market strategies.

Requirements

  • 3+ years of proven experience in proposal management, RFP response, or a similar role within a B2B SaaS environment
  • Outstanding written and oral communication with demonstrated ability to develop clear, concise, and compelling value messages
  • Strong project management and organizational skills with ability to manage multiple concurrent projects under tight deadlines
  • Proven ability to quickly learn complex technical products and translate functionality into business value
  • Experience working cross-functionally with Sales, Product, and Technical teams
  • Proficiency in Google and Microsoft Office Suite (Word, Excel, PowerPoint) and proposal management tools
  • 1+ years of experience within treasury, financial services, or enterprise SaaS software environments (preferred)
  • Experience with Loopio or similar RFP software platforms (preferred)
  • Familiarity with Salesforce or other CRM systems for opportunity tracking and collaboration (preferred)
  • Background in technical writing, competitive intelligence, or product marketing (preferred)

Responsibilities

  • Coordinate, create, and deliver RFPs, RFIs, and Questionnaires to increase win rates
  • Complete Information Technical Questionnaires (ITQs) for existing clients for audit and compliance purposes
  • Execute the RFP/ITQ Response Workflow including delegating questions, project tracking, Loopio management, formatting, and stakeholder communication
  • Manage multiple concurrent projects while meeting or exceeding assigned deadlines
  • Interpret RFP/ITQ questions and create targeted responses leveraging library content, resource documents, and subject matter expert input
  • Ensure responses are grammatically correct and presented in consistent voice and style reflecting the brand and value proposition
  • Continuously update and expand the response library to reflect evolving product functionality, market positioning, and competitive differentiators
  • Manage response review cycles to maintain library accuracy and relevance
  • Adapt content to changing product functionality, industry technology trends, and competitive dynamics
  • Partner with Sales, Implementation, Product, and Compliance teams to ensure responses address prospect and client needs
  • Work with the Regional Sales Leader to understand regional competitive landscapes, deal priorities, and go-to-market strategies
  • Coordinate with subject matter experts, including the Security Compliance team, to deliver accurate responses before deadlines

Benefits

  • Professional development budget
  • Flexible in-office collaboration schedule
  • Bi-weekly all-company meeting with Leadership Team
  • Team offsites, team bonding activities, and happy hours
  • Competitive bonuses and equity
  • Physical and mental healthcare benefits
  • Retirement benefits
  • Family forming and family support benefits
  • Employee giving match
  • Mobile phone stipend
  • R&R days
  • Wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy
  • Parental leave policies and family planning benefits
  • Catered lunches and fully-stocked kitchens with premium snacks/beverages