Principal Sales Engineer
Ping Identity provides an identity security platform for the digital enterprise, offering identity, access management, orchestration, and fraud prevention solutions. They serve large organizations across government, financial services, healthcare, retail, and media & telco sectors.
Funding
Investors
About Ping Identity
Ping Identity offers the Ping Identity Platform, an identity security solution providing capabilities for identify, manage, access, and govern needs, with support for any identity and any experience. The platform is powered by Helix, an AI engine driving intelligent identity services, and supports orchestration through a no-code, drag-and-drop interface, decentralized identity with reusable verified credentials, and fraud prevention capabilities. Ping Identity serves some of the world's largest organizations, including government agencies (e.g., State of Connecticut), financial services firms (e.g., Coast Capital), healthcare companies (e.g., Philips), retailers (e.g., Best Buy), and media & telco companies (e.g., The BBC), helping them reduce fraud, improve customer experience, and scale digital identity services across 6,500+ orchestrated capabilities and 350+ connectors.
Skills
About the Role
You will work side by side with the sales team on engaging customer-focused meetings, demonstrations, and proof of concepts that show the business and technical value customers will receive. You will exercise deep technical and consultative skills throughout all pre-sales phases, working with everyone from C-level executives to developers. You will rapidly understand customer technical needs, connect them to business initiatives, and deliver insightful solutions. You will travel 20-30%, mostly within the UK with occasional EMEA travel.
Requirements
- 10+ years of experience in a solution pre-sales role
- Expertise working with Identity & Access Management (IAM) solutions in or with enterprise organizations
- Working knowledge of IAM protocols and formats such as OAuth2, OIDC, SAML, SCIM, LDAP, JSON, XML, SQL
- Experience with installation and configuration of IAM technologies from Ping Identity, CA, Oracle, IBM, Novell/NetIQ/Microfocus, or similar
- Experience acting as a recognized leader supporting the extended Sales Engineering team
- Commercial consultative skills with ability to interface with architects, developers, managers, CTO, and engineering
- Ability to work with a high level of self-direction and collaboratively
- Competency with scripting languages (JavaScript, Groovy), RESTful Web Services, and web frameworks such as Node.js and Vue.js
- Ability to independently run a Proof of Concept to successful completion
- Ability to lead meetings across personas including C-Level, business owners, architects, and developers
- Experience developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts
- Knowledge of general networking concepts such as TCP/IP, HTTP/S, routing, load balancers, proxies
- Experience with cloud platforms AWS, GCP, or Azure
- Eligibility to work in the UK
Responsibilities
- Plan, develop, and deliver conceptual solution demonstrations and presentations
- Provide technical and product guidance to customers, partners, and the team
- Deliver hands-on proof of concepts
- Respond to RfXs
- Collaborate with Product Management, Engineering, and Support to provide deep technical expertise
- Lead or assist team members in building demos of solutions and platform capabilities
- Help team members across regions to ensure company success
- Guarantee continuous handover between pre-sales and post-sales phases
- Act as pre-sales lead for prospect opportunities to convert prospects into customers
- Travel 20-30%, mostly within the UK with occasional EMEA travel
Benefits
- Generous PTO and holiday schedule
- Parental leave
- Progressive healthcare options
- Retirement programs
- Education reimbursement
- Commuter offset (specific locations)
- Employee Resource Groups
- Company and team bonding events
- Global volunteering and community initiatives
