Officer Branch Relationship Manager Growth Consumer Banking Group
DBS Bank is a Singapore-headquartered bank serving personal, SME, corporate, wealth management, and institutional customers across 19 markets. It provides digital banking, financial markets, investment, lending, and other banking services.
About DBS Bank Ltd
DBS Bank is an Asia-focused banking group headquartered in Singapore. The bank offers personal and SME banking, corporate banking, private banking, global wealth management, financial markets, investment services, and digital banking products including digibank, IDEAL, and DBS Vickers Online. DBS also serves institutional and corporate clients and provides tokenised physical gold offerings for customers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire and nurture clients, grow assets under management, resolve customer queries, coordinate with banking service and product teams, support branch objectives, maintain regulatory compliance, conduct onboarding due diligence, and establish DBS as a primary banking provider for clients.
Requirements
- Knowledge of banking products and services
- Customer query and complaint resolution skills
- Knowledge of AML and KYC requirements
- Onboarding due diligence
Responsibilities
- Establish manage and grow AUM for the mapped client segment
- Acquire and nurture clients with AUM of at least INR 1 million
- Maintain knowledge of products and services
- Resolve customer queries and complaints within agreed timelines
- Coordinate with colleagues service teams and product specialists
- Work with line managers and city or cluster heads to achieve branch objectives
- Ensure regulatory compliance and address operational risks
- Conduct due diligence when onboarding and engaging clients
- Establish DBS as a primary bank for clients