Manager, Applied AI Architects (Australia)
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a team of senior Applied AI Architects who own technical strategy and the path to production for OpenAI customers across Australia and New Zealand. You will partner with Sales leadership and Account Directors to prioritise accounts, allocate resources, and shape technical account plans. You will act as an executive technical sponsor, coach your team on AI architectures, mobilise specialists, and turn field insights into feedback for Product, Engineering and Research.
Requirements
- Deep technical acumen in modern AI systems, agentic applications, cloud architecture, APIs, data integration, identity, security, privacy, and enterprise deployment
- 10+ years in customer-facing technical roles such as solutions architecture or technical consulting
- 4+ years of people-management experience
- Experience guiding enterprises from evaluation through production adoption
- Outstanding executive communication and presentation skills
- Ability to lead a complex portfolio and make resource-allocation decisions
- Strong architectural judgement
- Strong cross-functional partnership skills
Responsibilities
- Hire, coach, and develop a team of Applied AI Architects
- Define and refine team strategy, priorities, and operating model
- Partner with Sales leadership and Account Directors to prioritise accounts and allocate resources
- Ensure architects own technical account plans, milestones, adoption priorities, and account health
- Lead complex multi-threaded customer journeys to production
- Coach the team on AI architectures spanning models, data, integration, identity, security, privacy, governance, and deployment
- Build relationships with C-suite and board-level stakeholders and serve as executive technical sponsor
- Mobilise specialists across Deployment, Product, Engineering, Research, Security, Legal, and partners
- Establish a view of portfolio health and customer impact
- Translate field patterns into feedback for Product, Engineering, Research, and go-to-market teams
- Build a culture of responsible AI deployment and clear ownership
