Agentic Transformation Manager
AI-native marketing operations platform for enterprise teams.
About Gradial
Gradial provides AI agents and governed workflows that automate enterprise marketing execution across content, campaigns, assets, pages, email, localization, quality assurance, and connected systems such as CMS, DAM, ticketing, design, CDP, and marketing-automation tools.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead strategic transformation engagements across two enterprise customers, redesigning how marketing teams and AI agents work together. You'll run discovery, facilitate workshops with executives and practitioners, define new operating models, and build financial models and business cases that quantify the value of change. You'll present recommendations to senior stakeholders, partner with Account Directors, Forward Deployed Product Managers and Engineers, support sales with prospect workshops, and develop repeatable transformation frameworks. This is a hands-on individual contributor role based in Seattle with up to 30% travel.
Requirements
- 7+ years of experience in management consulting, business transformation, operating model design or related disciplines leading complex enterprise engagements
- Demonstrated experience redesigning business processes and operating models
- Strong financial modeling and analytical skills, including business cases and ROI
- Experience leading stakeholder interviews, workshops and cross-functional working sessions
- Strong executive presence and communication skills
- Ability to translate strategy into process flows, governance structures, roadmaps and success criteria
- Experience working with commercial, customer success, product or technical delivery teams
- Hands-on problem-solving approach
- Curiosity about AI and its potential to reshape enterprise operations
- Willingness to work in person from Seattle HQ and travel up to 30%
Responsibilities
- Lead enterprise transformation engagements across two strategic customers, from discovery to executive recommendations
- Redesign marketing operations by identifying where AI agents can take on work and eliminate manual handoffs
- Facilitate workshops with executives, functional leaders and practitioners to map processes and co-design future-state workflows
- Define operating models covering responsibilities, decision rights, governance and processes for people and AI agents
- Build financial models and business cases quantifying cycle time, productivity, automation and cost savings
- Establish success metrics and baselines to measure realized value
- Present transformation strategies and value assessments to senior customer stakeholders
- Partner with Account Directors and delivery teams to align roadmaps with customer priorities and technical plans
- Lead discovery and transformation workshops for prospects alongside Sales and Solutions Engineering
- Develop repeatable methodologies and frameworks for transformation engagements
Benefits
- Performance-based annual bonus
- Equity awards
- Medical, dental & vision (fully covered for employees, 75% for dependents)
- Fertility & family-planning support
- 401k plan
- Unlimited PTO
- Seattle office with gym, sauna, and bike parking
- Free lunch three days a week at HQ