AI Transformation Lead Manager

WRITER is an enterprise AI platform for agentic work, aimed at marketing and revenue teams.

San Francisco, United States
About WRITER

WRITER provides AI agents, proprietary Palmyra models, enterprise context and governance tooling to create and execute enterprise workflows.

View jobs by WRITER

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You'll lead and scale a team of AI Transformation Leads serving strategic Fortune 100 accounts. You'll coach your team, set the vision for driving ROI, build executive relationships, and partner with Sales, Product, and Engineering to influence the roadmap. You'll report to the AVP of AI transformation and success.

Requirements

  • 10+ years in strategic account management, transformation consulting, or customer success leadership for Fortune 50-100 companies
  • 3+ years of direct people-management experience
  • Mastery of change management and strategic thinking
  • Exceptional executive presence and communication skills

Responsibilities

  • Lead, coach, and develop a team of AI Transformation Leads
  • Set the vision and standard for driving ROI and value realization across Fortune 100 accounts
  • Build and maintain executive relationships and serve as senior escalation point
  • Partner with Sales, Product, and Engineering to influence the roadmap and scale best practices
  • Drive team performance and customer health and identify expansion opportunities with sales

Benefits

  • Generous PTO plus company holidays
  • Medical, dental, and vision coverage
  • Paid parental leave (16 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing
  • Flexible spending account and dependent FSA
  • Health savings account with company contribution
  • Wellness stipend
  • Learning and development stipend
  • Company-wide and team off-sites
  • Company stock options and 401k
  • Equity
  • Commission