Director, Operational Readiness
Nscale is a London-based, full-stack AI cloud and infrastructure company that provides GPU compute, managed AI services, orchestration software, data centers, and power infrastructure for AI training, fine-tuning, and inference.
Funding history
About Nscale
Nscale builds and operates vertically integrated AI infrastructure spanning software, GPU compute, networking, storage, purpose-built data centers, and power. Its active cloud platform offers self-service inference endpoints, fine-tuning, managed Kubernetes and Slurm, virtual machines, and GPU clusters.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and lead the readiness framework, gates, scorecards and transition model that bring new sites and infrastructure into steady-state operations. You'll work across many functions to surface dependencies early, manage exceptions, issue go-live gate recommendations, report to executives and lead a team of Sr. Project Managers and Technical Writers.
Requirements
- 12+ years in data center infrastructure, mission-critical operations, technical program management, operational readiness or related environments
- Proven experience building readiness frameworks or operating models
- Experience leading teams across multiple concurrent infrastructure initiatives
- Understanding of how physical infrastructure, platforms and operations connect
- Excellent executive communication
- Ability to influence without direct authority
Responsibilities
- Build and lead the Operational Readiness capability and team
- Define minimum readiness requirements across people, process, technology and risk
- Establish readiness interfaces with cross-functional teams
- Build integrated readiness plans connecting milestones, gates and dependencies
- Own the portfolio readiness scorecard for executive reporting
- Govern the readiness gate process and issue go-live recommendations
- Ensure readiness exceptions are resolved, deferred or accepted
- Run early-life reviews on newly transitioned infrastructure
- Ensure readiness documentation and evidence are complete
- Partner with on-site Operations on SOPs, MOPs, EOPs and runbooks
- Coach and lead Sr. Project Managers and Technical Writers
Benefits
- Bonus and equity
- Performance reviews every 12 months
- Flexible workplace