Lead IT Applications Manager

Skills

About the Role

You'll be a hands-on player-coach who owns enterprise business applications and their integrations. You'll configure applications like Salesforce, Rippling and ChartHop, write integrations and automations, and build AI agent workflows with human review where needed. You'll also manage and develop the IT team, keep IT service dependable, partner with Security to make automation safe, and own the application roadmap, vendors and spend.

Requirements

• Deep hands-on experience administering enterprise SaaS applications and building integrations
• Strong Salesforce experience
• Experience managing technical staff including coaching, hiring and performance management
• Ability to build and debug with APIs, scripting and workflow platforms such as n8n or Okta Workflows
• Evidence of shipping AI-enabled workflows used by others
• Experience helping teams adopt new tools and practices
• Strong judgment about identity, access and employee data
• Ability to translate business needs into technical work

Responsibilities

• Lead technical administration and improvement of Salesforce, Rippling, ChartHop and other business applications
• Write and maintain API integrations, scripts and workflows that connect applications and automate processes
• Partner with business teams to redesign workflows around AI agents and automations
• Manage the IT team: set priorities, coach, hire and manage performance
• Raise the team's AI capability through shared tools, skills and runbooks
• Oversee support quality, onboarding and offboarding, and escalations
• Partner with Security on least-privilege access, audit trails and approval boundaries
• Own the application roadmap, evaluate tools and manage vendor relationships and renewals

Benefits

• Private health insurance
• Gym reimbursement
• Commuter benefits
• Flexible time off
• In-office group meals
• Learning & development stipend
• Company sponsored conferences & events
• Books & audiobook subscription
• Equity
• Bonus