Implementation Director, Federal
Abridge is an enterprise AI platform that turns clinician-patient conversations into clinical documentation, insights, and workflow outputs for healthcare systems.
Funding history
About Abridge
Abridge AI, Inc. provides purpose-built healthcare AI for clinical conversations, including documentation, revenue-cycle, and nursing workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead new-site, product, and expansion implementations for Federal accounts. You will serve as the primary implementation contact, create and execute project plans, and guide projects through kickoff, configuration, testing, clinician training, go-live, and post-live success. You will manage risks and contingencies, develop implementation strategy, improve tools and processes, build scalable operating practices, and use data to monitor partnership success.
Requirements
- Track record of successful healthcare technology implementations
- Experience with new-site implementation and ongoing product implementation and adoption
- Ability to develop implementation methodology and manage scaled teams
- Ability to manage multiple priorities with attention to detail and quality
- Stakeholder relationship-management skills
- Data-driven decision-making skills
- Problem-solving and conflict-resolution skills
- 7+ years of project-management experience focused on software deployment and implementation
Responsibilities
- Lead new-site, product, and large-scale expansion implementations
- Serve as the primary implementation contact for Federal counterparts
- Create, coordinate, and execute project plans
- Lead project phases from kickoff through post-live success
- Identify project risks and issues and develop contingency plans
- Develop and execute implementation strategy for site activations and product adoption
- Improve implementation processes and tools
- Create repeatable processes that scale the Federal program
Benefits
- 14 paid holidays
- Flexible PTO for salaried employees
- Medical, dental, and vision coverage for full-time employees and families
- Monthly HSA contributions for eligible high-deductible health-plan participants
- Paid parental leave
- Family-forming benefits
- 401(k) matching
- Personal device allowance
- Flexible spending accounts and commuter benefits
- Lifestyle wallet contributions
- Mental health therapy and coaching access
- Paid sabbatical leave after five years
- Equity grants for full-time employees
- Remote-work flexibility on non-office days