Implementation Manager
BVNK helps businesses integrate stablecoins into payment flows by providing enterprise-grade infrastructure for cross-border transactions.
Maintainer signals as of 9/25/2026
Funding history
Projects
About BVNK
BVNK offers a licensed payments platform that bridges traditional payment rails with blockchain networks. Its APIs and dashboard let fintechs, marketplaces and other enterprises open virtual accounts, accept and send stablecoin payments, automate FX and orchestrate multi-rail transactions while meeting compliance requirements.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own customer implementations from the Solutions Engineering handoff through production go-live. You will develop implementation plans, lead customer kickoffs, coordinate integration and testing activities, manage dependencies and risks, and keep stakeholders informed. You will guide customers through APIs, webhooks, authentication, and payment infrastructure while troubleshooting issues with specialist teams. You will also improve repeatable processes, documentation, and implementation best practices, then complete a structured post-launch handoff.
Requirements
- Strong technical understanding of APIs, webhooks, authentication, data flows, and software integrations
- Experience in technical implementation, delivery, integration management, professional services, technical project management, or a similar customer-facing role
- Understanding of payments infrastructure and payment flows
- Ability to manage complex customer implementations involving technical and business stakeholders
- Project and program management skills
- Ability to troubleshoot technical issues and resolve blockers with Engineering and Product teams
- Customer communication skills
- Organizational and prioritization skills for managing concurrent implementations
- Ability to identify risks, escalate appropriately, and maintain cross-functional accountability
Responsibilities
- Own customer implementations from Solutions Engineering handoff through production go-live
- Establish implementation plans, milestones, dependencies, responsibilities, and target launch dates
- Lead customer implementation kickoffs and establish delivery governance
- Guide customers through API, webhook, authentication, and payment-infrastructure integrations
- Provide technical guidance and implementation best practices
- Coordinate testing, sandbox integration, configuration, certification, operational readiness, and production launches
- Coordinate customers and internal teams throughout implementation
- Resolve implementation blockers and dependencies with Engineering, Product, Compliance, and Operations
- Troubleshoot technical integration issues and coordinate escalations
- Identify and mitigate risks to scope, timelines, and launch readiness
- Communicate implementation progress, risks, decisions, and next steps to stakeholders
- Manage and assess changes to implementation scope
- Ensure implementations meet technical and operational standards before launch
- Create repeatable implementation processes, playbooks, documentation, and best practices
- Provide feedback on recurring implementation friction
- Conduct post-launch handoffs to ongoing customer owners
Benefits
- Flexible working hours
- Hybrid working
- Flexible holiday approach
- Opportunities to travel to offices around the world
