Forex CFD Account Manager (Fintech)
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
The Account Manager will promote TMGM's forex and CFD products, generate client pipelines, nurture long-term relationships, provide responsive customer service, resolve client issues, collaborate with internal teams, and expand knowledge of financial markets, FX, trading platforms, and related products.
Requirements
- Minimum one year of experience in the Forex industry
- Previous exposure to customer-focused environments such as customer service, sales, outbound or inbound support, or consulting is advantageous
- Willingness to learn practical financial knowledge and professional skills
- Comfortable making high volumes of outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to enhance communication abilities
- Strong ownership, proactive problem-solving, and a results-driven mindset
- Excellent communication abilities, including adapting approaches to suit different audiences
- Proficiency in English; Mandarin, Thai, Vietnamese, Malay, Indonesian, or Filipino is highly preferred
- Strong knowledge of financial markets, trading platforms, and related products
Responsibilities
- Assist in driving sales by promoting and selling TMGM's products and services
- Identify and generate client pipelines using strong sales skills
- Build and nurture relationships with clients to foster long-term partnerships
- Deliver exceptional customer service across various communication channels
- Respond quickly and professionally to client inquiries and resolve issues effectively
- Collaborate with internal teams to ensure delivery of high-quality services to clients
- Work towards KPIs to meet or exceed sales targets
- Expand knowledge about markets, the FX industry, and TMGM's platforms and products
- Strive to achieve team and individual metrics
Benefits
- Uncapped commission structure
- Part-time and full-time work arrangement options
- Various development paths
- Top-class workspace