Facilities Lead
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Drive operational excellence across Wave's offices in Senegal by supporting office expansion, real estate projects, facilities maintenance, fleet management, vendor coordination, and administrative operations.
Requirements
- 8+ years of experience in Office Management, Facilities, Administration, Logistics, or Operations.
- Bachelor's or Master's degree in Administration, Logistics, Management, or a related field.
- Strong written and verbal communication skills in French and English.
- Strong organizational and administrative skills with the ability to manage multiple priorities.
- Experience working with vendors, suppliers, and service providers.
- Understanding of facilities operations and workplace management.
- Strong follow-up and coordination skills.
- Ability to work independently while collaborating with regional teams.
- Proficiency with office tools, trackers, and reporting systems.
- Strong problem-solving and operational execution abilities.
- Work authorization in Senegal is required.
Responsibilities
- Coordinate and supervise office operations across the region.
- Support office expansion and real estate projects, including office searches, site visits, landlord engagements, lease tracking, and renovations.
- Coordinate contractors and vendors during office setup and fit-out activities.
- Monitor project timelines, risks, and operational readiness of new sites.
- Maintain day-to-day office operations and workplace standards.
- Supervise Office Management teams and support operational execution.
- Follow up on facilities maintenance, repairs, health and safety compliance, and workplace readiness.
- Support fleet management through maintenance follow-up, vendor coordination, documentation, and monitoring.
- Coordinate administrative processes and improve operational procedures and tracking systems.
- Monitor office supplies, equipment, furniture procurement, and stock management.
- Assist with vendor management, contract follow-up, quotations, and cost negotiations.
- Prepare budgets, operational reports, presentations, trackers, and management updates.
- Coordinate logistics for renovations, relocations, workspace setup, travel, and administrative activities.
- Track action items and operational deadlines across countries.
- Act as backup to the Regional Office Management Lead.
Benefits
- Generous health insurance for yourself and your dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized child care when returning to work
- Airtime reimbursement
- Free food
- Beautiful office space
Hiring Process
Applicants fill out the application form and upload a resume in English and a cover letter describing their interest in Wave and the role. Applications are reviewed frequently.
