Facilities Lead
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa. Its offerings include money transfers, deposits and withdrawals, bill payments, airtime purchases, merchant payments, collections, bulk payments, and checkout APIs.
Funding
Projects
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
About the Role
You'll drive operational excellence across offices in Senegal, reporting to the Regional Office Management Lead. You'll ensure workplaces run smoothly and provide a great experience for every team, supporting office expansion, real estate projects, facilities maintenance, fleet management, vendor coordination, and administrative operations.
Requirements
- 8+ years of experience in Office Management, Facilities, Administration, Logistics, or Operations
- Bachelor's or Master's Degree in Administration, Logistics, Management, or related fields
- Strong written and verbal communication skills in both French and English
- Strong organizational and administrative skills with the ability to manage multiple priorities
- Experience working with vendors, suppliers, and service providers
- Good understanding of facilities operations and workplace management
- Strong follow-up and coordination skills
- Ability to work independently while maintaining strong collaboration with regional teams
- Proficiency with office tools, trackers, and reporting systems
- Strong problem-solving and operational execution abilities
- Work authorization in Senegal is required
Responsibilities
- Support the Regional Office Management Lead in coordinating and supervising office operations across the region
- Support office expansion and real estate projects across the region, including office searches, site visits, and landlord engagements
- Track lease agreements, office capacity, and renovation projects
- Coordinate with contractors and vendors during office setup and fit-out activities
- Monitor project timelines, risks, and operational readiness of new sites
- Ensure smooth day-to-day office management operations and maintain high workplace standards
- Supervise and support Office Management teams on operational execution and task prioritization
- Follow up on facilities maintenance, office repairs, health & safety compliance, and workplace readiness
- Support fleet management activities including maintenance follow-up, vendor coordination, documentation, and operational monitoring
- Coordinate office administrative processes and help improve operational procedures and tracking systems
- Monitor office supplies, equipment, furniture procurement, and stock management
- Assist in vendor management, contract follow-up, quotations, and cost negotiations
- Support the preparation of budgets, operational reports, presentations, trackers, and management updates
- Coordinate logistics for office projects, renovations, relocations, and workspace setup when required
- Ensure proper follow-up on action items and operational deadlines across countries
- Support travel coordination and administrative logistics for teams when necessary
- Act as a backup to the Regional Office Management Lead when needed
Benefits
- Generous health insurance for yourself and your dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized child care when returning to work
- Airtime reimbursement
- Free food
- Beautiful office space
