Enterprise Sales Engineer Financial Services

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leads
San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead the technical pre-sales process for enterprise financial-services customers. You will scope use cases, demonstrate tailored agents, conduct technical and architecture reviews, and translate business needs into solution designs and proposals.

Requirements

  • 3–4+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales
  • Experience leading enterprise sales processes for deals ranging from $200K to $500K
  • Experience building and presenting demos and working with customers or clients in go-to-market functions
  • Experience building relationships with prospects, executives, and technical leaders
  • Ability to connect business problems to solutions for technical and non-technical audiences
  • Ability to use AI tools for discovery preparation, solution design, demos, prototypes, and technical proposals
  • Track record of managing many concurrent deals without sacrificing quality
  • Bachelor's degree or equivalent professional experience

Responsibilities

  • Partner with Sales to win deals and grow customers
  • Develop tailored working agents for prospects and existing customers
  • Own the end-to-end technical pre-sales process
  • Scope customer use cases and articulate business value
  • Design and demonstrate the platform
  • Lead technical and architecture reviews
  • Serve as a trusted technical expert throughout the sales cycle
  • Collaborate with Sales, Product, and Agent Engineering
  • Develop industry knowledge, patterns, and scalable sales motions

Benefits

  • Unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans