Enterprise Account Executive

Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.

San Francisco, United States
About Decagon

Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.

View jobs by Decagon

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own enterprise sales from prospecting and qualification through negotiation, closing, and renewals. You will build pipeline through outbound outreach, partner with internal stakeholders to support customer success, engage executive decision-makers, and help refine the go-to-market approach.

Requirements

  • 4+ years of experience as a top-performing Account Executive
  • Experience in complex solution sales
  • Experience closing seven-figure deals
  • Experience meeting pipeline-generation targets for net-new business
  • Experience selling AI or customer support and customer experience software
  • Experience as an early sales hire at a fast-growing startup

Responsibilities

  • Manage the full sales cycle for enterprise accounts from lead generation and qualification through negotiation, closing, and renewals
  • Generate pipeline from ICP accounts through value-driven outbounding
  • Collaborate with Solutions Engineering, Product, Engineering, and Marketing to support customer success
  • Build relationships with key stakeholders and C-suite executives to drive ROI and long-term partnerships
  • Leverage internal executives to accelerate deal cycles and secure client buy-in
  • Shape the go-to-market motion and engagement of key accounts

Benefits

  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Monthly wellness, lifestyle, and work-life-balance stipend
  • Daily office lunches and snacks
  • Take-what-you-need vacation policy
  • 25 days of statutory leave for UK employees