Director, GTM Operations
Marqeta is a card-issuing and payment-processing technology company. Its platform helps fintechs, financial institutions, and technology companies build and manage debit, credit, prepaid, and virtual card programs.
About Marqeta, Inc.
Marqeta provides a modern, API-driven card issuing platform for embedded payment and financial-service experiences. It offers card issuing and processing, virtual cards, Just-in-Time funding, dynamic spend controls, PCI-compliant widgets, fraud and risk tools, tokenization, data insights, and program management. Its customers use the platform for consumer and commercial payments, digital banking, credit, supplier payments, expense management, and commercial banking solutions.
Skills
About the Role
You will establish and execute an operational cadence that supports growth, scalable processes, and cross-functional alignment. You will lead AI transformation across revenue operations and go-to-market workflows, oversee sales systems and compensation programs, manage GTM budgets, improve processes, and mentor revenue operations professionals.
Requirements
- 10+ years of experience managing a complex Sales Operations function in a FinTech or modern payments sales environment
- Salesforce expertise
- Experience building scalable processes
- Experience researching, developing, and deploying sales tools, technologies, and automation solutions
- Knowledge of enterprise software compensation plan structures
- Expertise in territory management, sales account coverage, sales crediting, and compensation
- Problem-solving and analytical skills
- Experience analyzing data and synthesizing recommendations
- Ability to develop executive-level communications
- Experience managing a team supporting $1B+ of revenue
- Sales Operations experience in a fintech sales environment
- Experience improving sales productivity and performance
Responsibilities
- Establish and execute a strong operational cadence to support business growth and cross-functional alignment
- Lead AI transformation for revenue operations and go-to-market workflows
- Drive adoption of AI-powered workflows, automations, and agent-assisted processes
- Refine and standardize GTM processes, policies, and workflows
- Assess and improve sales processes to deliver operational excellence
- Oversee the selection, implementation, and maintenance of GTM and revenue operations tools and technologies
- Drive system consolidation, migration, and implementation projects
- Oversee incentive compensation design and communicate new incentives
- Manage GTM operating expense and headcount budget tracking and annual planning
- Establish best practices and promote knowledge sharing across GTM Operations
- Manage and mentor revenue operations professionals
Benefits
- Annual bonuses for eligible employees
- Multiple health insurance options
- Flexible time off
- Retirement savings program with company contributions and after-tax contributions
- Equity in a publicly traded company
- Employee Stock Purchase Program
- Family-forming benefits and fertility support
- Up to 20 weeks of parental leave
- Free therapy sessions
- Financial, professional, and legal coaching
- Monthly remote-work stipend
