Deal Desk Manager
ParloaVisit Parloa website
Parloa is an enterprise AI company providing an AI Agent Management Platform (AMP) for customer service and contact centers.
Berlin, Germany
Funding history
About Parloa
Parloa builds AI agents and its AMP platform to help enterprises design, test, manage, and scale customer-service conversations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage the enterprise transaction lifecycle from deal structuring and pricing approvals through order-form execution. You will maintain accurate deal data across revenue systems, coordinate contract reviews with Legal, resolve data issues, and create scalable approval workflows and documentation.
Requirements
- 3–5 years of Deal Desk, Revenue Operations, Sales Operations, or related B2B SaaS experience
- Knowledge of order-form mechanics, pricing, payment schedules, and booking logic
- Experience with Salesforce or comparable CRM/CPQ
- Ability to query and audit deal data
- Experience using AI to streamline workflows
Responsibilities
- Manage order forms from review through execution
- Structure non-standard deals and apply pricing exceptions
- Route deal approvals to appropriate stakeholders
- Maintain accurate deal data across CRM, CPQ, billing, and ERP systems
- Identify and resolve data-integrity issues
- Support contract review and coordinate with Legal
- Build approval workflows, checklists, audit trails, and documentation
Hiring Process
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser