Customer Project Manager – Data Center Infrastructure

Skills

About the Role

Own customer-facing project management across design, engineering, procurement, construction, commissioning, and delivery. Coordinate customers, internal teams, and contractors; manage change requests; communicate project impacts and risks; lead meetings; track decisions and commitments; and coordinate project closeout and handoff to Asset Management.

Requirements

• 5 to 10 years of experience in project management, construction management, owner’s representation, or customer delivery.
• Direct experience in data center environments.
• Strong knowledge of EPC and general contractor processes, including design development, RFIs, submittals, procurement, construction sequencing, commissioning, change management, and project closeout.
• Experience assessing and communicating cost, schedule, technical, contractual, and operational impacts.
• Strong written and verbal communication skills and ability to manage senior customer stakeholders.
• Ability to manage multiple decisions, timelines, approvals, and workstreams.
• Proactive risk identification, cross-functional resolution, and accountability management.
• Familiarity with data center leases, EPC agreements, construction contracts, and change orders preferred.

Responsibilities

• Serve as the customer’s primary contact for design, engineering, construction, commissioning, and delivery matters through Ready for Service.
• Integrate customers, internal Hut 8 teams, and the general contractor.
• Maintain knowledge of design development, construction sequencing, RFIs, submittals, schedules, issues, and change orders.
• Manage customer-initiated change requests from intake through technical scoping, impact assessment, approval, implementation, and closeout.
• Evaluate and communicate cost, schedule, design, procurement, commissioning, and contractual impacts of proposed changes.
• Ensure change orders and customer requests follow applicable EPC, contractor, engineering, and lease processes.
• Translate customer requirements into direction for internal and contractor teams.
• Provide regular project updates and lead recurring customer project meetings.
• Maintain action logs, decision records, issue trackers, commitments, approvals, and communications.
• Identify and escalate risks affecting Ready for Service, customer expectations, commercial terms, project economics, or asset operability.
• Coordinate project closeout and formal handoff to Asset Management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Paid time off