Customer Engineer
AI model gateway and marketplace offering a unified API to access, route, and manage models from multiple providers.
Funding history
Projects
About OpenRouter
OpenRouter provides developers and businesses with a single, OpenAI-compatible API for hundreds of AI models. It supports provider failover, routing for price, latency and reliability, plus enterprise controls and observability.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead technical discovery, assess AI and ML architecture requirements, and design solutions for enterprise prospects. You will deliver customized demonstrations, manage proof-of-concept environments, partner with account executives through sales cycles, address technical objections, support technical contract discussions, and share customer feedback with Product and Engineering.
Requirements
- Sales engineering
- Customer engineering
- Solutions engineering
- Solutions architecture
- B2B SaaS
- API
- Cloud infrastructure
- Software development
- Presentation
- Problem-solving
- AI
- Machine learning
- LLM
Responsibilities
- Lead technical discovery calls
- Assess AI and ML architecture, API integration, data residency, and compliance requirements
- Design and deliver customized product demonstrations
- Create demonstrations and manage proof-of-concept environments
- Partner with account executives throughout sales cycles
- Respond to technical questions and proposals
- Address technical objections and support technical contract negotiations
- Provide customer feedback to Product and Engineering
- Monitor AI and ML trends and the competitive landscape