Chief of Staff
Xsolla is a video game commerce company that provides a suite of tools and services—including merchant of record payment processing, tax management, fraud prevention, compliance, refunds, dispute management, and end-user support—to help game developers and publishers launch, grow, and monetize their games globally. It serves video game developers, publishers, and studios of all sizes across global and regional markets.
About Xsolla
Xsolla connects the tools, systems, payments, and web shops used by the video games industry, positioning itself as a global merchant of record supporting over 1,000 payment methods and a cumulative audience of 50 million, with transaction fees around 5%. Its services include tax management, fraud monitoring and prevention, global and regional regulatory compliance, refund and dispute management, and end-user payment support. Xsolla's product lineup includes the Xsolla SDK for native in-app payments on side-loaded apps and alternative app stores, a Buy Button enabling link-out purchases from iOS mobile games in the U.S., and Web Shop for building customized, direct-to-consumer game storefronts. The company works with major gaming industry partners and clients such as Mytona, Ubisoft, MARVEL SNAP, and others, and highlights partner success stories, industry events, and its own culture and hiring initiatives on its site.
Skills
About the Role
You will coordinate the execution of strategic initiatives to ensure alignment with company objectives and act as a strategic advisor to the CEO, providing insights, proposing solutions, and assisting with decision-making. You will plan and direct administrative, financial, and operational activities for the CEO, oversee and streamline agency operations and procedures, and prepare documents for board and leadership meetings. You will manage a multidisciplinary team, fostering collaboration and high performance, and represent the CEO in meetings and communications with internal and external stakeholders.
Requirements
- Bachelor's degree or foreign equivalent in Business Administration, Communications, Marketing, or related field, plus two (2) years of experience as an Executive Assistant or related occupation
- Proficiency with office productivity tools: Confluence, Jira, Miro, Slack, and Microsoft Teams; Microsoft Office Suite (Outlook, Excel, and PowerPoint) and Google Workspace (Docs, Sheets, Calendar, and Slides)
- Experience with CRM and Project Management Platforms: Salesforce, Asana and Trello
- Experience with travel and expense management systems: SAP Concur and Expensify
- Experience with corporate event planning and logistics using Excel and Google Sheets
- Experience with document and contract workflow systems: DocuSign, Dropbox, and SharePoint
- Experience with operational reporting and data support using Excel and Google Sheets
Responsibilities
- Coordinate the execution of strategic initiatives to ensure alignment with company objectives
- Act as a strategic advisor to the CEO, providing insights, proposing solutions, and assisting with decision-making
- Plan and direct all administrative, financial, and operational activities for the organization's CEO
- Oversee and streamline agency operations and procedures
- Prepare and compile documents for board meetings, leadership meetings, and other executive needs
- Manage a multidisciplinary team, fostering a culture of collaboration and high performance
- Represent the CEO in meetings and in communications with internal and external stakeholders
Benefits
- 100% company-paid medical, dental, and vision plans
- Unlimited Flexible Time Off
- Personalized career roadmap
- Professional development through training and educational opportunities