Country Manager – Coins EU

11 hours agoHead Warsaw, Poland Onsite Full Time Management Jobs by Coins

Skills

Partnership Management Banking Infrastructure User Acquisition Neobank Payment System Regulatory Compliance Stakeholder Management Fiat On/Off Ramp Digital Wallet Market Strategy Operations Management Business Development Team Leadership Sepa Crypto Exchange

About the Role

You will serve as Coins EU's senior-most leader in the region, overseeing local strategy, operations, user acquisition, and market expansion initiatives. This is a high-impact leadership role ideal for someone who thrives in fast-paced, highly regulated digital finance environments. You will define go-to-market strategies, build partnerships, manage daily operations, and represent Coins EU to regulators and stakeholders while leading a local team.

Requirements

Based in the EU with authorization to work in the region
5+ years of leadership experience in fintech, digital assets, financial services, or tech
Proven track record in launching or scaling products across EU markets
Familiarity with European financial services regulation and competitive landscape
Excellent interpersonal and stakeholder management skills
Fluent in English; additional EU languages are a strong plus
Background in commercial operations, business development, or general management
Experience in crypto exchanges, digital wallets, neobanks, or payment systems
Familiarity with SEPA payments, fiat on/off ramps, and EU banking infrastructure
Experience building and leading distributed teams

Responsibilities

Define and execute Coins EU's go-to-market strategy for key EU countries
Identify and prioritize market opportunities across user segments (retail, OTC, merchant)
Support expansion into new jurisdictions in alignment with product and compliance readiness
Drive user acquisition and retention through localized campaigns and partnerships
Build and manage relationships with key ecosystem partners: payment providers, banks, fintech platforms, and associations
Collaborate with marketing, product, and business teams to localize and optimize product offerings for EU users
Oversee daily operations in the region, ensuring high service quality and efficiency
Coordinate with customer support, fraud/risk, and engineering teams to resolve local issues and improve user experience
Track and report on KPIs, market performance, and operational bottlenecks
Represent Coins EU to regulators, business partners, and public stakeholders
Act as a cultural and strategic bridge between EU operations and global HQ
Lead, mentor, and grow a local cross-functional team as needed