Business Systems Product Manager
Marqeta is a card-issuing and payment-processing technology company. Its platform helps fintechs, financial institutions, and technology companies build and manage debit, credit, prepaid, and virtual card programs.
About Marqeta, Inc.
Marqeta provides a modern, API-driven card issuing platform for embedded payment and financial-service experiences. It offers card issuing and processing, virtual cards, Just-in-Time funding, dynamic spend controls, PCI-compliant widgets, fraud and risk tools, tokenization, data insights, and program management. Its customers use the platform for consumer and commercial payments, digital banking, credit, supplier payments, expense management, and commercial banking solutions.
Skills
About the Role
You will own the product strategy and roadmap for critical business systems and integrations. You will translate operational needs into prioritized backlogs, lead requirements gathering, and partner with engineering through discovery, testing, release, adoption, and post-launch support. You will align cross-functional stakeholders, manage dependencies and risks, define success metrics, and communicate roadmap decisions and delivery outcomes to senior stakeholders.
Requirements
- 5+ years of product management experience
- Experience working with Legal, Risk, Compliance, or Finance teams as primary stakeholders
- Familiarity with Salesforce as a business platform
- Familiarity with contract lifecycle management tools such as Ironclad and ERP systems such as Intacct
- Strong requirements gathering and documentation skills
- Ability to own and prioritize a roadmap across multiple stakeholder groups and drive execution from concept to delivery
- Stakeholder management skills
- Written and verbal communication skills
- Experience managing complex, multi-phase projects in Agile environments
Responsibilities
- Own and maintain the product strategy and roadmap for critical business systems
- Prioritize the backlog with business and engineering stakeholders and communicate tradeoff decisions
- Design and lead the Plan and Commit process with business stakeholders
- Identify and define product opportunities with key business stakeholders
- Translate multi-year business goals into phased roadmap initiatives with success metrics
- Lead requirements gathering sessions and produce epics, user stories, and acceptance criteria
- Partner with Business Systems engineering throughout discovery, design, testing, release, and adoption
- Manage dependencies and sequencing across cross-functional workstreams and flag risks early
- Establish and manage hypercare programs for major system go-lives
- Serve as the primary product contact for key business stakeholders
- Partner with the GTM Product Manager on shared Salesforce platform decisions and initiatives
- Facilitate stakeholder alignment and document outcomes
- Represent business product needs in planning forums, architecture reviews, and steering committees
- Communicate roadmap status, delivery updates, and tradeoff decisions to stakeholders
- Define and track success metrics for delivered features
- Report progress and outcomes to leadership
- Partner on feature rollout, change management, and adoption
Benefits
- Annual bonuses for eligible employees
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly traded company
- Monthly stipend for remote work
- Annual development dollars
- Family-forming benefits
- Up to 20 weeks of parental leave
