Business Development Desk Manager
Robinhood helps users invest in stocks, ETFs, options, and cryptocurrencies through commission-free trading with no minimum account requirements.
Maintainer signals as of 9/2/2026
Funding history
Investors
Projects
About Robinhood
Robinhood helps retail investors access financial markets through commission-free trading of stocks, ETFs, options, and cryptocurrencies. With it, users can invest with no account minimums, earn rewards through retirement accounts with matching contributions, and access advanced trading tools. Robinhood democratizes investing by making financial markets accessible to everyone, not just wealthy investors.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Lead, coach, and develop a team of Onboarding Specialists while driving asset growth, managing sales pipelines, overseeing compliant customer interactions, improving team performance, and partnering with product, compliance, legal, and customer-facing teams.
Requirements
- Clean U5
- Current SIE, Series 7 and 66
- Series 24 or 9/10
- 5+ years of experience in sales coaching, leadership, or related financial services roles
- Experience with sales coaching and supervision or oversight
- Ability to guide agents through consultative sales processes
- Experience supporting asset consolidation and increasing engagement with financial products
- Commitment to customer best interests and regulatory compliance
- Willingness and aptitude to use AI tools
Responsibilities
- Lead, coach, and develop a team of Onboarding Specialists
- Ensure team goals are met or exceeded
- Oversee customer interactions for regulatory compliance
- Reinforce policies, supervisory procedures, and regulatory standards
- Partner with customer-facing teams, product, compliance, legal, and service providers
- Monitor and improve team performance through data, coaching, and process optimization
- Ensure high-quality documentation and regulatory adherence
- Manage escalations and complex customer situations
- Drive customer engagement, asset consolidation, product adoption, and relationship development
Benefits
- Bonus opportunities
- Equity
