Assistant Relationship Manager
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Maintainer signals as of 9/25/2026
Investors
Projects
About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will prepare client briefs and meetings, maintain client records, guide onboarding and account requests, coordinate with Operations and Compliance, and follow up on outstanding actions. You will also support prospect research, sales progression, and targeted outreach while improving service workflows.
Requirements
- 5+ years of experience in financial services, fintech, crypto, wealth management, institutional sales, client servicing, or a relevant commercial environment
- Interest in crypto and financial markets
- Experience supporting HNW, UHNW, family-office, institutional, or other sophisticated clients
- Ability to manage multiple client requests and drive issues to resolution
- Analytical and detail-oriented approach
- Strong written and verbal communication skills
- Fluency in English and Mandarin
Responsibilities
- Prepare client briefs, meeting agendas, materials, logistics, and prospect research
- Maintain accurate client records
- Guide clients through onboarding and account maintenance
- Coordinate KYC and account-related requests with Operations and Compliance
- Resolve operational blockers and escalate matters when needed
- Maintain CRM records, action trackers, and reporting
- Handle routine enquiries and identify service workflow improvements
- Support prospective-client research, follow-up, and outreach
Benefits
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- Team building programs and company events