AI Ops Specialist (Intern)
Skills
About the Role
YOU will coach the sales team through data review and call analysis to identify patterns and gaps and translate themes into actionable coaching opportunities for Sales leadership and managers You will design and maintain a scoring rubric aligned to what great looks like across discovery qualification objection handling and next step discipline You will own the Gong to HubSpot data pipeline and ensure data quality You will maintain a lightweight dashboard that surfaces trends and rep level opportunities You will work based in Singapore and in a hybrid setup
Requirements
- Strong pattern recognition you spot signal in noisy data and turn it into practical recommendations
- Clear concise communication you can write weekly updates for busy stakeholders
- Comfortable with ambiguity you iterate fast and document as you go
- Genuine curiosity about AI you dont wait to be taught tools you go figure them out
- Based in Singapore and able to work in a hybrid setup
- Proficient in Google Sheets Excel basic data skills SQL is a bonus
Responsibilities
- Coach the sales team through data
- Review sales call recordings and transcripts (Gong or similar) to identify patterns strengths and gaps
- Translate themes into actionable coaching opportunities for Sales leadership and managers
- Design and maintain a scoring rubric aligned to what great looks like across discovery qualification objection handling and next step discipline
- Own the Gong to HubSpot data pipeline
- Good AI output requires clean data You own this end to end handing manual fixes and building systems to stay clean
- Maintain a lightweight dashboard that surfaces trends and rep level opportunities
- Deliver a scoring rubric trusted by Sales leadership and used in coaching conversations
- Produce a simple dashboard highlighting behavior level trends and improvement areas
- Provide early evidence of improvement in targeted behaviors