Acting Head of People
FrankieOne is a RegTech company that provides a unified connection to KYC, KYB, AML, and fraud tools. Its platform helps banks, fintechs, and financial-services companies onboard customers, manage risk, and monitor transactions.
Funding history
About FrankieOne
FrankieOne provides a unified API, customizable decision engine, and single customer view for customer onboarding, identity and business verification, AML, fraud protection, biometrics, risk-based onboarding, and transaction monitoring. The company connects customers to hundreds of global vendors and data sources, enabling organizations to configure and activate checks and verifications with minimal development work. Its customers include banks, fintechs, and other highly regulated financial-services companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead the People and Culture function during a six-month interim period. You will personally manage employee relations matters, maintain the P&C operating rhythm and plan, advise the CEO and Leadership Team, support the P&C team, drive the hiring plan, implement the bonus structure, run performance and compensation cycles, maintain employment compliance, document processes, govern AI use with employee data, and execute a structured transition.
Requirements
- Senior People leadership experience in a scale-up or fast-moving business
- Experience with a distributed or multi-country workforce
- Operational delivery experience
- Judgement to make decisions with incomplete information
- Executive credibility
- Experience delivering an existing program of work
Responsibilities
- Own employee relations matters, including performance management, extended absence, return-to-work, grievances, investigations, and exits
- Maintain the P&C operating rhythm, OKRs, and FY plan
- Advise the CEO and Leadership Team on hiring, organisation design, performance, and retention
- Lead, coach, and support the P&C team
- Deliver the FY headcount plan with the Talent Acquisition Manager
- Implement the new bonus structure
- Run performance, compensation review, and engagement cycles
- Maintain employment obligations across operating jurisdictions
- Document playbooks, processes, and key decisions
- Govern AI use with employee data and in people decisions
- Use AI to increase P&C team throughput
- Support leaders as AI changes roles across the business
- Plan and execute the end-of-engagement transition
- Advocate for FrankieOne, its product, people, and values