Account Manager – Renewal & Expansion (Web3/Fintech)
Range provides blockchain security and intelligence for monitoring, compliance, and investigations across chains.
Maintainer signals as of 9/2/2026
Funding history
Projects
About Range
Range helps blockchain teams secure protocols by providing comprehensive monitoring, threat detection, compliance tools, and forensic capabilities. Users can detect security breaches, perform due diligence, and respond to incidents. Range enables proactive security for cross-chain infrastructure.
Skills
About the Role
Manage and grow relationships with institutional clients across crypto, fintech, and payments while supporting onboarding, product adoption, troubleshooting, feedback collection, account health, and expansion opportunities.
Requirements
- 3+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3.
- Familiarity with stablecoins or crypto-native financial infrastructure.
- Comfort working with APIs, data outputs, or technical teams to troubleshoot client issues.
- Strong communication and relationship-building skills.
- Ability to translate technical products into clear conversations with clients.
- Ability to work in a fast-paced startup environment.
Responsibilities
- Manage and grow relationships with institutional clients across crypto, fintech, and payments.
- Support onboarding and ongoing engagement to ensure product adoption and customer success.
- Identify account expansion opportunities, including upsells and cross-product adoption.
- Serve as the first point of contact for client questions and coordinate issue resolution with product and engineering teams.
- Help clients debug product usage, interpret data outputs, and integrate and operate tools.
- Gather structured client feedback and relay insights to product and leadership teams.
- Monitor account health and proactively engage clients to maintain strong relationships.
- Coordinate with product, engineering, and sales teams to address client needs and deliver solutions.
- Represent the organization professionally in client conversations and industry settings.
Benefits
- Performance incentives
- Equity aligned with long-term growth
- High ownership and direct exposure to leadership
- Remote-first work with a global team
- Health and sports benefits
- Yearly international team off-sites
Hiring Process
Resume upload and application form submission, including contact details, LinkedIn profile, and PDF resume. The process may use AI-enabled candidate evaluation with human oversight and final decisions made by people.
