Account Manager
qiibee ag operates a B2B loyalty-partnership and points-exchange infrastructure platform, enabling businesses to issue and accept loyalty currencies through connections with major loyalty programs.
About qiibee ag
qiibee’s current platform connects businesses and loyalty-program operators through standardized integrations, partner discovery, onboarding, commercial coordination, campaign management, reconciliation, settlement, and earn/burn/convert loyalty-currency workflows. Its current public product is the Points Exchange Infrastructure (PEI), marketed for API, Shopify, no-code, and customer-portal integrations.
Skills
About the Role
You will own and grow relationships with assigned B2B customers, guiding new partners through onboarding and launch. You will serve as their main contact, coordinate requests, manage ongoing campaigns, and identify growth opportunities. You will use AI-powered workflows to monitor performance, produce account reports and recommendations, streamline communication, anticipate customer needs, and accelerate issue resolution. You will also maintain accurate, enriched HubSpot CRM records and lead regular account reviews.
Requirements
- Demonstrate proven B2B account management experience and a record of building relationships and growing accounts.
- Possess experience in the loyalty or payments industry.
- Speak German and English fluently.
- Have experience with HubSpot or a similar CRM.
- Demonstrate advanced hands-on experience with AI tools such as Claude, including building workflows, automations, and AI-powered processes.
Responsibilities
- Own and grow relationships with assigned B2B accounts.
- Guide new partners from onboarding through launch.
- Act as the main customer contact and coordinate requests internally.
- Use AI workflows to monitor performance, uncover insights, and identify growth opportunities.
- Lead regular account reviews using AI-powered reporting and recommendations.
- Maintain HubSpot CRM using AI-powered automation and data enrichment.
- Streamline communication, anticipate customer needs, and accelerate issue resolution using AI.
Benefits
- Fully remote work.
- Equity share.
- qiibee token allocation in QBX.