Account Manager
Adyen is a Dutch financial technology company providing global payment acceptance.
Maintainer signals as of 9/23/2026
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
The Account Manager will work with a pooled team across mid-sized, fast-growth merchant accounts. The role combines relationship management, commercial discussions, project coordination, spreadsheet analysis, payments-related technical discussions, and internal customer advocacy.
Requirements
- 1–3 years of full-time experience in a client-facing commercial role such as account management, consulting, or merchant-side payments.
- Experience with complex enterprise software, technical infrastructure, or financial services is a bonus.
- Full professional proficiency in German and English.
- Strong time management and communication skills.
- Ability to organize and lead customer meetings.
- Willingness to travel domestically and internationally.
Responsibilities
- Collaborate with Account Managers across accounts and industries.
- Ramp and grow customers while improving satisfaction and reducing churn.
- Drive commercial discussions and pursue strategic and financial targets.
- Prioritize and manage short- and long-term projects across multiple accounts.
- Leverage internal support teams where appropriate.
- Perform spreadsheet analysis and discuss payments-related technical topics.
- Act as an internal feedback loop for customers.
Benefits
- Hybrid workplace with in-person collaboration.
- Opportunities for career ownership and development.
- Adyen AM Academy and exposure to the global payments industry.
- Collaborative, multicultural, entrepreneurial environment.
Hiring Process
Adyen aims to respond to applications within 5 business days. The interview process typically takes about 4 weeks, though timing may vary by role. Candidates can request additional flexibility.