Workplace Operations Manager
Plaid is a financial data network and fintech infrastructure company that helps people securely connect financial accounts to digital financial services.
Funding history
Projects
About Plaid Inc.
Plaid provides developer infrastructure and financial tools for account connectivity, financial data access, bank payments, identity verification, AML monitoring, credit and underwriting, and fraud prevention. Its network supports thousands of fintech companies and more than 12,000 financial institutions across the United States, Canada, the United Kingdom, and Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will oversee day-to-day operations and projects for the San Francisco and Seattle offices. You will manage office layouts, maintenance, vendors, building management, workplace programs, visitors, budgets, contracts, utilization reporting, health and safety, emergency readiness, and a three-person operations team.
Requirements
- 5-7 years of facility operations experience
- 2-3 years of people management experience
- Expertise in workplace operations and employee experience
- Ability to manage competing priorities in a fast-changing environment
- Communication skills
- Customer service skills
Responsibilities
- Oversee daily operations and office projects for the San Francisco and Seattle offices
- Maintain clean, organized, smoothly operating offices
- Lead food and beverage, health and safety, janitorial, moves and changes, guest services, and employee experience programs
- Manage three direct reports across San Francisco and Seattle
- Source, onboard, and manage workplace vendors
- Partner with Security, IT, Legal, and People on safety, emergency preparedness, access control, and compliance records
- Set goals and provide feedback to develop Workplace Operations team members
Benefits
- Equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)