Treasures RM Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
About the Role
You will acquire affluent customers, identify financial needs, and provide suitable banking, insurance, investment, and wealth management solutions. You will build and maintain customer relationships, manage accounts and transactions, meet sales targets, deliver financial planning, follow regulatory requirements, and work with colleagues and partners to achieve team objectives.
Requirements
- At least 3 years of sales experience in consumer banking, preferably in the affluent segment
- Proven sales track record in wealth management products
- Degree, preferably in a business- or finance-related discipline
- Registered RI for Type 1 and Type 4 regulated activities with required HKSI licensing examination passes or equivalent
- Registered TR for general and long-term insurance activities with required IIQE examination passes or equivalent
- Pass IIQE Paper 2 within three months of commencing service if the required general insurance qualification is not held
- Registered CI CRWP certification preferred
- CFP or CFA designation is an advantage
- Listening, verbal, and written communication skills
- Ability to influence others
- Fluency in Mandarin and English
Responsibilities
- Acquire affluent customers and identify business opportunities
- Identify customer needs through financial needs analysis and provide tailored solutions
- Offer suitable wealth management products and explain associated risks
- Address customer queries about wealth management, investment, and treasury products
- Execute call activities and sales-related duties
- Meet assigned sales and business targets
- Perform regulated investment and insurance activities
- Maintain regular contact with existing customers and deepen relationships
- Update customers on products, markets, account status, and portfolio reviews
- Handle customer inquiries and execute financial transactions, orders, and operations
- Deliver financial planning and customer service
- Adhere to bank policies, operational procedures, security measures, and internal controls
- Comply with applicable regulatory, licensing, KYC, FNA, PDPO, AML, and documentation requirements
- Work collaboratively with colleagues and partners to meet team objectives