Business Center Specialist for Small Businesses and Entrepreneurs

UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.

Milan, Italy
About UniCredit

UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will manage a portfolio of entrepreneurs and small businesses, grow portfolio revenue and volume, and meet sales targets while minimizing risk. You will contact overdue clients, acquire new customers, advise clients, sell and cross-sell banking products, plan sales calls, and prepare credit recommendations for escalation.

Requirements

  • Education in economics, finance, or a related field
  • English language proficiency
  • Sales skills
  • Analytical skills
  • Communication skills
  • Teamwork

Responsibilities

  • Build active business relationships and manage a portfolio of entrepreneurs and small-business clients
  • Maximize portfolio revenue and volume while meeting sales targets and minimizing portfolio risk
  • Contact portfolio clients with overdue payment obligations
  • Maintain long-term client satisfaction through high-quality service
  • Acquire new entrepreneur and small-business clients
  • Acquire employees of client companies as retail customers
  • Advise clients and sell banking products
  • Participate in sales and cross-selling campaigns
  • Plan and prepare client sales and advisory calls
  • Prepare and escalate credit recommendations for retail loan applications requiring higher approval authority

Benefits

  • Private health insurance
  • Additional paid days off for birthdays, loved ones, personal time, and a child's first day of first grade