Travel Services Specialist
Cryptorefills helps users spend cryptocurrency for everyday needs by providing gift cards, mobile top-ups, and travel products purchasable with Bitcoin and other digital assets.
About CryptoRefills
Cryptorefills helps cryptocurrency users make everyday purchases by providing gift cards from major brands, mobile airtime, and travel products. With it, you can buy gift cards for retail brands, top up mobile credit across mobile operators, and book flights and hotels. Cryptorefills operates in over 150 countries and territories.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will grow and optimize the travel services business line by identifying and negotiating partnerships with crypto events, coworking spaces, exchanges, media outlets, influencers, and partner networks. You will develop customer acquisition and retention strategies, plan SEO, social media, and content marketing campaigns, create promotional materials, monitor booking and marketing KPIs, analyze performance, improve the booking experience, and coordinate with marketing, product, operations, finance, and customer support teams. You will also research market opportunities, track developments in crypto and travel, and propose product integrations and marketing initiatives.
Requirements
- Bachelor’s degree in Business, Marketing, Hospitality/Tourism, or a related field, or equivalent work experience
- Experience in business development, partnerships, business events, or travel services
- Experience in a crypto or fintech environment is a plus
- Experience with on-page and off-page SEO, social media marketing, and content marketing
- Familiarity with analytical tools such as Google Analytics and CRM systems
- Genuine interest in cryptocurrency and a basic or conceptual understanding of blockchain technology
- Ability to identify and build connections with potential partners
- Ability to manage the full partnership cycle, including scouting, lead qualification, negotiation, and closing
- Strategic thinking and curiosity about growth opportunities in the crypto and travel ecosystem
- Understanding of KPI management, customer acquisition, conversion, and retention metrics
- Excellent communication and presentation skills
- Problem-solving mindset and proactive approach
- Ability to collaborate across departments and with external partners
- Strong organization and attention to detail
Responsibilities
- Identify, approach, and negotiate partnerships with crypto-related businesses, events, coworking spaces, and exchange platforms
- Develop long-term relationships with new and existing partners to increase travel bookings
- Collaborate with marketing, product, and operations teams to attract and retain customers for flight and hotel booking services
- Conduct market research to identify business opportunities, industry trends, and service enhancements
- Plan and execute SEO, social media, and content marketing campaigns
- Create and manage blogs, landing pages, and social media posts
- Coordinate with media outlets, influencers, and partner networks to maximize campaign reach
- Monitor, analyze, and report on KPIs related to travel bookings, website traffic, conversion rates, and user engagement
- Use data-driven insights to optimize strategies, improve performance, and refine the travel booking experience
- Collaborate with customer support, finance, and operations teams to improve the customer journey, pricing, offerings, and operational efficiency
- Track cryptocurrency, travel, and digital marketing developments
- Propose product improvements, technology integrations, and marketing campaigns
Benefits
- Flexible remote work environment with remote collaboration
- Budget for training and conferences