Technical Program Manager

Skills

About the Role

You will lead complex technical programs across engineering and adjacent teams, including infrastructure scaling, CI/CD, incident response, and strategic initiatives. You will own programs from scoping and kickoff through delivery, observability, and retrospectives. You will improve incident-response processes, facilitate learning from incidents, align platform and product engineering teams, and partner with engineering leaders on roadmaps. You will also help establish standards and playbooks for technical program management while applying AI tools in your day-to-day work.

Requirements

• 5+ years of technical program management experience, ideally in a high-growth startup environment
• Actively build with and use AI tools such as Cursor and Claude Code in day-to-day work
• Operate as both an executor and leader
• Earn trust quickly in a relationship-driven role
• BA/BS in a technical or analytical field
• Lead small cross-functional teams toward ambitious goals

Responsibilities

• Lead large-scale technical programs across engineering and adjacent teams
• Own and improve the engineering incident response program
• Run incident retrospectives and strengthen organizational learning from incidents
• Connect platform and product engineering teams to maintain context and execution quality
• Own programs from scoping and kickoff through delivery, observability, and retrospectives
• Partner with engineering leaders to define technical roadmaps and align programs with organizational goals
• Collaborate with engineering leaders to communicate business and engineering strategies
• Set standards and define playbooks for technical program management

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental, and vision insurance coverage for employees
• Partial medical, dental, and vision coverage for dependents
• One Medical annual membership
• 401(k) with employer contribution match
• Fertility HRA up to $10,000 per year
• Paid parental leave
• Pet insurance
• In-office lunch, snacks, and drinks
• Relocation support to New York City or San Francisco as needed